Privacy
Your Privacy Matters at PLEOTROPY
At PLEOTROPY, we are committed to earning your trust. Safeguarding your privacy is a priority, and this Privacy Policy explains how we collect, use, share, and protect your personal data. By interacting with PLEOTROPY through our website or services, you consent to the practices described here.
Information We Collect
When you engage with us—whether by browsing our website, making a purchase, subscribing to communications, or joining a campaign—we may collect personal information such as:
- Name, email address, phone number, billing/shipping address
- Payment details (processed securely, not stored by PLEOTROPY)
- Purchase history, preferences, and online activity
- Device and browser type, IP address, and cookies
We may also collect information via third-party tools that help us better understand user behavior and deliver more personalized experiences. These may include cookies, pixels, and web beacons that track site usage, ad performance, and interests.
How We Use Your Information
We use the information you provide (or that we collect) to:
- Fulfill your orders and provide transactional support
- Personalize your experience across platforms
- Communicate with you about promotions, product launches, or events (unless you've opted out)
- Understand your preferences and improve our offerings
- Monitor website performance, usage trends, and customer insights
- Comply with legal requirements and secure our platform
If you’ve subscribed to marketing or abandoned cart notifications, we may send reminders via email or SMS. You may opt out anytime.
Cookies & Tracking Technologies
Like many brands, PLEOTROPY uses cookies and similar technologies for personalization, analytics, and marketing. These tools allow us to:
- Recognize returning visitors
- Store your preferences
- Tailor content and advertising across platforms
- Understand engagement with emails and ads.
You can manage cookie preferences via your browser or opt out of targeted ads through services like the Digital Advertising Alliance or the Network Advertising Initiative.
Third-Party Sharing
We may share your data with trusted partners who support our operations, including:
- Payment processors and shipping providers
- Marketing and analytics service providers
- Platforms like Meta or Google (for advertising and audience matching
When we work with partners, we ensure they comply with privacy standards and only access what’s necessary to perform their services.
PLEOTROPY does not sell your personal data. However, aggregated or anonymized data may be shared for analytical or strategic purposes.
Your Privacy Choices
You’re in control. Here’s how you can manage your preferences:
- Email: Unsubscribe via the link at the bottom of any marketing email
- Text: Reply STOP to opt out of SMS messages
- Cookies: Adjust your browser settings or use ad opt-out platforms
- Data Requests: Contact us to access, update, or delete your information
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal data we collect and share
- Opt out of the sale or sharing of personal data
- Request data deletion
- Receive equal service regardless of privacy choices
Do Not Track Signals
Our website responds to Do Not Track (DNT) signals. If your browser sends a DNT request, we will not use tracking technologies for personalized advertising.
Data Transfers Outside the U.S.
PLEOTROPY operates from the United States. If you’re visiting from outside the U.S., please note that your information may be transferred to, stored, and processed in the U.S. or other countries where data protection standards may differ. By using our services, you consent to this transfer.
Security Measures
We use industry-standard security protocols—including SSL encryption—to protect your data during transmission and storage. While no method is 100% secure, we are committed to minimizing risk and keeping your information safe.
SMS Policy
If you opt in to receive SMS notifications, we may use cookies to track your activity and determine when to send reminders (e.g., about an abandoned cart). We do not share SMS opt-in data or consent with third parties.
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their policies before engaging.
Contact Us
For questions or concerns about this Privacy Policy—or to make a privacy-related request—please reach out to us through our contact form in the Contact Us page:
PLEOTROPY.